What does each option mean in the "Entered Via" filter?

Owned by Angie McCune
Last updated: May 13, 2022 by Leigh Nunez (Unlicensed)
1 min read

Queue Manager (Older Version)
A staff member added the customer.

CEC
A staff member added the customer.

Text
The customer added themselves via SMS message.

Voice (Older Version)
The customer added themselves via a QLess Voice number with audio prompts.

Kiosk
A customer added themselves via a kiosk that is logged into the merchant kiosk account and is likely at the merchant location.

Home Kiosk
A customer added themselves via the web using a link that is likely on the merchant's website.

Widget (Older Version)
A customer added themselves via the web using the embedded QLess Widget that is likely on the merchant's website.

App
A customer joined the line via a QLess Consumer app.

Web Service
This indicates that a customer was added via the QLess Concierge App (for iPad) or another customer interface that uses the QLess API information.