Title: Frequently Asked Questions  
Owner: Tim McCune
Creator: Tim McCune Mar 24, 2015
Last Changed by: Angie McCune Feb 07, 2019
Tiny Link: (useful for email) https://qless-kb.atlassian.net/wiki/x/FIAW
Export As: Word · PDF  
QLess Knowledge Base (1)
    Home page: QLess Knowledge Base
Hierarchy
Children (21)
    Page: Can staff be notified when customers enter our queue?
    Page: Can the QLess Kiosk layout be customized?
    Page: Does QLess have LDAP, Active Directory or other Single Sign On options?
    Page: How can I help make sure my customers are at the location when I summon them?
    Page: How does QLess forecast how long the wait time will be?
    Page: Is our data secure?
    Page: Is push back time included in the total wait time in the Service Wait report?
    Page: Is the wait time a customer with an appointment spends in a queue included in the total wait time?
    Page: How do I contact QLess Support?
    Page: Why isn't my on-screen keyboard showing up in QLess Kiosk?
Labels
Global Labels (1)
Time Editor  
Feb 07, 2019 22:59 Angie McCune View Changes
Aug 31, 2018 02:35 Angie McCune View Changes
Oct 02, 2017 19:03 Angie McCune View Changes
Sept 15, 2017 03:48 Angie McCune View Changes
Aug 28, 2017 03:48 Angie McCune  
Outgoing Links
External Links (6)
    https://qless-kb.atlassian.net/wiki/pages/viewpage.action?p…
    https://qless-kb.atlassian.net/wiki/spaces/QKB/pages/698941…
    https://qless-kb.atlassian.net/wiki/spaces/QKB/pages/540673…
    https://qless-kb.atlassian.net/wiki/display/QKB/Updating+yo…
    https://qless-kb.atlassian.net/wiki/pages/viewpage.action?p…
    https://qless-kb.atlassian.net/wiki/pages/viewpage.action?p…
QLess Knowledge Base (17)     Page: Is our data secure?
    Page: What does each option mean in the "Entered Via" filter?
    Page: Is the wait time a customer with an appointment spends in a queue included in the total wait time?
    Page: Troubleshooting a failed Event Connection, or, "Why isn't the screen updating when I do stuff?"
    Page: Why isn't my on-screen keyboard showing up in QLess Kiosk?
    Page: How do I contact QLess Support?
    Page: Can staff be notified when customers enter our queue?
    Page: Why didn't my customer receive the text message?
    Page: How do I reset my password?
    Page: Why does my location show in the customer-facing Android app but not the iOS app?
    Page: What IP addresses do I need to be able to communicate with in order to use QLess?
    Page: What are the requirements for my password?
    Page: Is push back time included in the total wait time in the Service Wait report?
    Page: What do the fields in the tables found in the Reports Export mean?
    Page: Can the QLess Kiosk layout be customized?
    Page: What are the system requirements (browsers, hardware settings, etc.)?
    Page: How can I help make sure my customers are at the location when I summon them?