Having Trouble trouble with your Qstick? Use this guide to troubleshoot the issue, and if nothing helps, please contact us at support@qless.com
I
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can't get an
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Internet connection
If you are unable to get an internet connection to the qstickQstick, please try the following:
Did you connect to wifiWiFi? If not, please follow this guide to do so. https://qless-kb.atlassian.net/wiki/spaces/QKB/pages/391315457/How+do+I+connect+my+Qstick+to+WiFi?src=search
Connected via Ethernet but no connection?
Check that the port you are connected to is live, and try another device and see if it connects.
Ensure the network is setup set up to allow the Qstick to connect. (mac MAC address filtering etc.)
Make sure there are no proxies that need to be setup set up to access the internetInternet.
I'm not getting any sound!
Please check that your Aux cable AUX and HDMI connection connections are solid and not loose.
Check that the audio output settings are correct on the Qstick and that volume levels are good How do I change my Qsticks Audio Output?
Ensure that your speaker system or television are not muted or set at too low a volume.
My Qstick
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won't boot,
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I’m getting a Busybox or Initramfs error on screen
Please try the following, if this doesnt doesn't fix the issue please contact support@qless.com
Qstick Disk integrity check fix (InitramFS Busybox)
Still
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can't figure it out?
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That's okay, reach out to support@Qless.com and
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