Having Trouble with your Qstick? Use this guide to troubleshoot the issue, and if nothing helps, please contact us at support@qless.com
I cant get an internet connection
If you are unable to get an internet connection to the qstick, please try the following
Did you connect to wifi? If not please follow this guide to do so. https://qless-kb.atlassian.net/wiki/spaces/QKB/pages/391315457/How+do+I+connect+my+Qstick+to+WiFi?src=search
Connected via Ethernet but no connection?
Check that the port you are connected to is live, and try another device and see if it connects
Ensure the network is setup to allow the Qstick to connect (mac address filtering etc.)
Make sure there are no proxies that need to be setup to access the internet
I'm not getting any sound!
Please check that your Aux cable and HDMI connection are solid and not loose.
Check that the audio output settings are correct on the Qstick and volume levels are good How do I change my Qsticks Audio Output?
Ensure that your speaker system or television are not muted or set at too low a volume.
My Qstick wont boot, im getting a Busybox or Initramfs error on screen
Please try the following, if this doesnt fix the issue please contact support@qless.com
Qstick Disk integrity check fix (InitramFS Busybox)