Return Customers Report

The purpose of the return customers report is to show how many of your customers have used QLess at your location previously.  This can be viewed by number of customers or the percent of customers. 

This report initially loads as a bar graph.  Along the bottom of the graph, you will see options for changing the date range, the granularity, and the amount of data you wish to see.  By default, the date range and current view show the last year of data.  The granularity is set to weekly by default, but you can change this to hourly, daily, weekly, monthly or yearly.  On the right side of the screen, you will see a description of this report and then a set of filters.  The filters that you see will vary based on your configuration.  Possible filters are the queues filter, which allows you to select your queues, and the locations filter, if you have multiple locations.

Within most of these filters, you have the ability to “check all”, “uncheck all”, or select items individually.

All the data in this report can also be viewed in table format.  The table format can be exported as a CSV file to be opened in a spreadsheet program.