Queue Length Report

The purpose of the queue length report is to show the number of customers in your queues after specified intervals of time. 

This report initially loads as a line graph.  The horizontal axis displays the date or time.  The vertical axis displays the number of customers. 

Along the bottom of the graph, you will see options for changing the date range, the granularity, and the amount of data you wish to see.  By default, the date range and current view show the last year of data.  The granularity is set to weekly by default, but you can change this to hourly, daily, weekly, monthly or yearly.  On the right side of the screen, you will see a description of this report and then a filter. 

You can use the filter to select the location or locations that you would like to see.  You have the ability to “check all”, “uncheck all”, or select items individual items.  The graph will update to display the data for the location or locations you have selected.

You can show or hide queues by clicking on the check boxes next to the queue names found below the chart.

All the data in this report can also be viewed in table format.  The table format can be exported as a CSV file to be opened in a spreadsheet program.