Have you thought about how you are going to give your staff access to Queue Manager the Customer Engagement Center on their computer? Please consider that early in the process so that you are ready when it is time for your launch. Here are some ideas for you to consider:
- Create a desktop shortcut
- Create a favorite in your the web browser of choice
These options will either need to be done on each individual computer, or if you have the ability, these can be pushed remotely by your support team.
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