Best Practices for New Locations

When you are ready to create a new location, please consider the following and reach out to your Customer Success Manager if you would like to add a new location:


Reasons to Create a Location

  • The new location is not similar to current locations.
  • The new location includes appointments.

When creating a new location you are able to include the following:

  • Address
  • Phone/Fax Number
  • Holidays
  • Enable/disable party size
  • Enables/disable service transactions
  • Determine the maximum number of queues that can be joined
  • Add monitor and kiosk header images
  • New languages may be added but please note that the setup of new languages may incur an additional fee.

Settings for new locations should include:

  • Ticket Classifiers (windows, stations, etc.)
  • Transaction Types (services)
  • Service Results (outcomes selected by staff after the service)
  • Appointments
  • Kiosk Accounts
  • Monitor Accounts
  • Text keywords
  • QLess Voice prompts