Options for Joining a Queue/Line

We have many ways that your customers can join your virtual line!  Most are included for all customers with Mobile or Interactive Queuing unless noted.  

Remote Join Options

SMS/Text

Home Kiosk (a.k.a. Web Join)

Consumer Apps

• Android
• Apple iOS

On-Site Join Options

Kiosk

Added by staff via the Customer Engagement Center (CEC)

Check out this video for an overview of how many of the options above are used to join the line!