Accessing Various Parts of the QLess System

1. CEC: This is the application you and your staff will use to add people to your queues, summon them, and mark them as arrived. 
   1.  *Your personal username/password* –was sent in your welcome letter
      
2. QLess Reports:This provides several different business-intelligence reports to help you analyze how your customers are using QLess. They are updated once per day, so you will start seeing data show up here the day after you start using QLess. 
   
   1. URL: https://reports.qless.com
   2. *Your personal username/password* -this is the same login that you use for the Customer Engagement Center
      
      
3. QLess Monitor: This is the application that can run on a wall-mounted display, and will display everyone in your queues.
   
   1. URL: https://monitor.qless.com/
   2. UserID: __________ - was sent in your welcome letter
   3. Password: qless
      
      
4. QLess Kiosk: This is the application that can run on a touch-screen kiosk and will allow anyone to add themselves to your queues.
1. URL: https://kiosk.qless.com/kiosk/app/location
2. UserID: __________- was sent in your welcome letter
3. Password: qless
   
   
5. Home Kiosk: This is the same functionality as Kiosk, but allows your customers to join the line from home. You can embed this link on your website, for easy access by your customers.
   1. URL: https://kiosk.qless.com/kiosk/app/home/«Location_ID» - was sent in your welcome letter
   2. No password needed

**Your customers can join the line in several different ways. They can also text message to add themselves to a queue via SMS or through the Qless app.