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Basic Troubleshooting:
Browser Compatibility: Just as a reference, we have successfully tested Queue Manager with current releases of Google Chrome, Microsoft Edge, Microsoft Internet Explorer, and Mozilla Firefox (see below). Page loads were observed to be generally under 15 seconds. There were no http errors observed, and no failures with regard to Flash dependencies. All testing was performed on Windows 10 machines with at least 4GB RAM and 64-bit Intel i5 cores running at minimum 2.6 GHz. Chrome (w/ integrated Flash API) v58.0.3029.110: MS Edge (w/ integrated Flash API) v. 38.14393: MS Internet Explorer (w/ integrated Flash API) v. 11.953.14393: Firefox v52.0.2 (with Flash Plugin v25.0 r0 in protected mode) The major caveat here regarding Firefox is that for Queue Manager to function, the most current version of Adobe Flash Player plugin must be installed AND enabled. MSIE, MS Edge, and Google Chrome are all using a Flash API embedded into the browser rather than an NPAPI plugin like the ones installed in Firefox. Regardless of which browser you choose however, you need to ensure that Flash is enabled. (See below): Enabling Flash in Chrome: Enabling Flash in MS Edge: Enabling Flash in MSIE v11 Enabling Flash in Firefox: If all of the above are in place, and you’ve covered the basics as outlined previously, you should be able to maintain a consistent and reliable connection to QLess. Please let me know if you have any questions about this information, or require any assistance in making the aforementioned changes in your environment.
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