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3) Please Return Message (pushed_please_return_status_update) - This message is used to notify the user that it is time for them to return to your location.  The timing of this is controlled by they the "Notify No Later Than" field in your queue settings in Command Center.

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  • appointment_confirmation - Message includes the confirmation code, date and time of the appointment
  • appointment_reminder - This message, which typically goes out 24 hours prior to the appointment, is used to remind the customer of their upcoming appointment.
  • joined_appointment - This message is used in place of the joined message mentioned above.

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