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bgColor#fff
  1. Ensure that the printer has paper.
  2. Check that the paper is not Jammed, and clean out any loose paper from inside the printer.  A can of compressed air can be used to clean the printer if needed.
  3. Reboot the printer and try again.
  4. Refresh the web page and try again.
  5. Restart the browser and try again.
  6. Reboot and try again.
  7. Ensure that Java is installed.  If it is, report back to QLess Support the version that is installed.  If it's not, download and install it from http://www.java.com.
  8. Ensure that the Java Plugin is installed in your browser.  http://www.java.com/en/download/installed.jsp  If it's not, download and install it from http://www.java.com.
  9. Ensure that you can print a test page at the OS level.  For instance, in Windows, this can be done from the Control Panel.  If you can't, contact your printer vendor to troubleshoot.
  10. Enable the Java Console and restart the browser.  http://www.java.com/en/download/help/javaconsole.xml
  11. Try to print from within the QLess UI
  12. File a new issue at https://support.qless.com and include the output of the Java Console in the issue description.

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Filter by label (Content by label)
showLabelsfalse
max5
spacesQKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("printing","kiosk","java") and type = "page" and space = "QKB"
labelsprinting kiosk java

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